We have delivered digital projects for a wide range of professional organisations. While no two engagements are identical, our delivery framework is consistent, structured and designed to move from initial concept through to launch with clarity and control.

1. Discovery & Strategic Planning

Every project begins with understanding. We take time to explore your organisation’s objectives, stakeholders, audiences and operational requirements. This phase establishes the strategic blueprint for everything that follows.

• We hold structured discovery sessions, workshops or consultation calls as appropriate

• We define the sitemap, required functionality and content responsibilities

• We establish your project workspace and communication structure

• Where relevant, we involve key internal contributors early to ensure alignment

By the end of this stage, there is a shared understanding of scope, direction and decision-making structure.

2. Design & Content Development

With the structure agreed, we translate strategy into visual direction and begin assembling content within that framework.

• We determine whether a fully bespoke design or a refined, efficient design approach is most appropriate

• We develop wireframes and visual concepts through a staged review process

• We provide guidance on content structure, tone and search considerations

• Imagery is curated, commissioned or strategically sourced

• Templates and structured placeholders are provided to streamline content production

Design and content evolve together, ensuring aesthetics are grounded in purpose rather than guesswork.

3. Build & Technical Implementation

At this stage, the project moves into technical delivery. We build on WordPress, extending it with our structured systems and refinements to ensure long-term performance and maintainability.

• Secure hosting and infrastructure are configured

• The visual design is translated into a responsive, functional interface

• Content is integrated and internally structured for clarity and usability

• Essential tools such as search functionality, analytics, mailing integrations and document management are implemented

• You review the live development environment and provide structured feedback

This phase transforms planning into a fully operational digital platform, engineered for performance and scalability.

4. Launch, Training & Ongoing Support

Prior to launch, we conduct thorough testing and prepare your team for a confident handover.

• Full quality assurance including responsiveness, accessibility checks and performance review

• Editor training delivered through video resources and live sessions

• Controlled launch scheduling with active monitoring

• Optional post-launch review checkpoints

• Ongoing hosting, maintenance and support available as required

Launch is not the end of the process. It marks the transition into ongoing partnership.

Project Timeline

Most projects are completed within 3 to 6 months. The exact timeframe depends on scope, stakeholder involvement and whether additional elements such as branding, photography or advanced functionality are included. We build flexibility into our schedules because we understand that real-world projects evolve, and clarity often improves as momentum builds.